Expert IT Support Executive Ready to Join a New Team 3+y

IT Support Executive
3+ Years Expertise, Immediate Availability • Valid Iqama & KSA DL • Relocates Anywhere
Specialized IT troubleshooter optimizing ERP, inventory systems, and security for food supply chains. Proven in reducing downtime, training teams, and securing critical operations.
Core Competencies
Technical Support & Troubleshooting: Hardware/Software/Network (CompTIA A+ & Network+ Certified)
Industry-Specific Solutions: ERP & Inventory System Support (Supply Chain/Distribution)
Infrastructure & Security: System Maintenance, Data Protection, ITIL-Certified Practices
Process Optimization: Automation of Operations & Digital Workflows
End-User Training: Documented Procedures & Tools Adoption
Multilingual: English (Fluent), Arabic (Professional), Urdu (Native)
Relevant Experience
SAHM, Riyadh, IT Support specialist (2023 – Present)
- Maintain IT operations for supply/distribution networks
- Secure ERP systems & implement critical security protocols
- Train staff on IT best practices across 50+ endpoints
Crave, Pakistan, IT & Operations Support (2022 – 2023)
- Integrated digital marketing platforms with inventory systems
- Developed troubleshooting guides improving resolution time by 40%
Metallot, Pakistan, IT Support Technician (2020 – 2021)
- First-line support for network/systems + data backup management
Why Hire Me?
Domain Expertise: IT solutions tailored for food supply/logistics
Proactive Mindset: Focuses on prevention, not just fixes
Compliance Ready: Valid KSA residency (Iqama) & driving license
Flexible: Ready to relocate immediately
a.wahab2651@gmail.com | (+966) 54 682 1145