Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to handle customer inquiries, provide accurate information, and ensure a positive customer experience.
Key Responsibilities:
Respond to customer inquiries through phone, email, and in person.
Handle customer complaints and provide appropriate solutions.
Provide information about products, services, prices, and company policies.
Follow up with customers and resolve their concerns efficiently.
Maintain accurate customer records and update information when required.
Coordinate with other departments to resolve customer issues.
Maintain a professional and positive attitude at all times.
Job Requirements:
High School diploma or equivalent.
Good communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Good spoken and written English.
Customer service experience is an advantage.
Freshers with good communication skills may also apply.
Ability to work in a team and handle customers professionally.